UserWay alternative — real WCAG fixes, not a widget
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The short version
UserWay's widget is an overlay: a script you add to your page that adjusts the DOM in your visitor's browser. UserWay says so plainly — it “does not introduce permanent modifications to a website's design.” adasafe works the other way round: it tests your live pages against WCAG 2.2, gives you code fixes to apply to your own source, re-tests each one, and publishes a timestamped record of the result.
What UserWay's widget is
You add an embed code to your HTML. From there the widget renders an accessibility menu and, on paid tiers, applies automated remediations at runtime. UserWay describes the paid version as “remediating the underlying code for enhanced compliance with WCAG standards” — but that remediation happens in the rendered DOM, not in the files you deploy.
UserWay also sells things that are not overlays: code-level accessibility audits and VPATs, offered as add-ons to the widget tiers. Those are manual, expert-led services and they do produce findings about your actual source. If you buy those, you are buying something closer to an audit firm than a widget.
UserWay was acquired by Level Access; the deal completed in March 2024. It is no longer an independent company.
What UserWay's own contract says
This is the most useful thing a buyer can read, and it is on UserWay's own site. Their Terms of Service state:
“UserWay's Products are designed to help address certain Web Content Accessibility Guidelines (‘WCAG’) 2.1 and 2.2 level AA success criteria. The Products do not guarantee full compliance with the WCAG or any other accessibility standard, law, or regulation.”
The same terms acknowledge that using the products does not guarantee no accessibility claims will be made, and that scanner reports “may not identify all accessibility issues.” That is an accurate description of what any automated tool can do — ours included. It is also a long way from how overlays are usually marketed.
The BloomsyBox case
In July 2024 an e-commerce florist, BloomsyBox.com, filed a putative class action against UserWay in the US District Court for the District of Delaware. The complaint alleges the company subscribed in July 2023 and was served with an ADA website class action about five months later.
In February 2026 a magistrate judge recommended that most counts be dismissed but that two — Delaware consumer fraud and negligent misrepresentation — be allowed to proceed. The case remains in discovery.
Be precise about what that means: surviving dismissal means only that the allegations, taken as true, state a legal claim. No court has found that UserWay's marketing was false or deceptive. There is no verdict and no settlement of record. And UserWay is not the company the FTC fined — that was accessiBe, a different vendor.
How the two compare
- Where the change lives. UserWay's widget changes the page in the browser. adasafe gives you fixes you apply to your source, so the change ships with your code and survives with or without a script.
- Verification. adasafe re-runs each generated fix against your live page, up to three times, to confirm it resolves the issue without creating a new one. We could not verify an equivalent published step for the widget.
- Evidence. adasafe publishes a public, timestamped, tamper-evident proof record. UserWay sells VPATs as a separate add-on service.
- Pricing model. UserWay meters by monthly pageviews and covers one domain per subscription — Pro $49/mo, Pro Plus $119/mo, Ultimate $249/mo at up to 100,000 views, rising sharply above that. adasafe is flat at $39, $129 or $299 a month regardless of traffic, plus a $99 one-off verified scan.
When UserWay is the better choice
If you cannot change your site's code — no developer, no deploy process — a script tag is something you can install and a list of code fixes is not. And if what you actually need is a certified manual audit and a VPAT for a procurement requirement, UserWay sells that, backed by Level Access's expert services. adasafe does not do manual expert auditing, and automated testing cannot replace it.
What adasafe does not do
- We do not make your site compliant, and no tool can. Automated testing catches a subset of WCAG failures; the rest need manual and assistive-technology testing by a person.
- We do not apply fixes for you. You review and ship them.
- We do not offer litigation support or a legal guarantee. A proof record documents what was tested, when, and what the result was — evidence of diligence, not immunity.
Sources
See what a scan actually reports on your site
adasafe scans a live page and lists the WCAG 2.2 failures it finds, with the element and the fix. No widget, no script to install.